Donors need motivating, and great storytelling is a rather effective technique to cut through jargon, bringing visions and missions to life.
Through using great stories, we get people giving and doing.
And if you'd like to improve your storytelling skills, I'd recommend you add Resonate by Nancy Duarte to your reading list.
Though Resonate is primarily about creating better presentations, it's packed full of great advice that will help you achieve your communication goals - whatever your choice of media.
It takes a very audience-centric approach, and one quote in particular stood out for me:
"You are not the hero who will save the audience, the audience is your hero."
It's exactly how we should look at fundraising.
We might like to think of ourselves as the ones who are changing the world, but when it comes down to it, the donor is actually making our work possible by ensuring we have the resources to achieve our goals.
As a result, they are the heroes.
We may have the expertise, the experience and the knowledge to achieve our mission, but our organisational goals are bigger than we are. Without our donors, we are going to struggle and fail.
Nancy includes a great quote from screenwriter, Chad Hodge who believes that to communicate effectively we need to ensure people...
"see themselves as the hero of the story, whether the plot involves beating the bad guys or achieving some great business objective. Everyone wants to be the star, or at least to feel that the story is talking to or about him personally."
As fundraisers, we need to understand this. We are Yoda, setting targets, offering guidance, giving advice. Our donors are like Luke Skywalker battling the dark side of The Force.
They want the cures for diseases, the end to poverty and cruelty. Our job is to show them the way and, most importantly, recognise their role and reward them for it by demonstrating their impact through the stories we share with them.
With thanks to Nancy again.
Which implies that sometimes we will have to get the X-wing out of the swamp for them, just to demonstrate the power of the Force :-)
Luke: "I don't believe it!"
Yoda: "That is why you lapse"
Posted by: Adrian Salmon | Tuesday, November 09, 2010 at 08:25 AM
Hi Adrian
You are so right. Bernard Ross has a great story about a charity that asked him to develop an innovative new way of raising funds. He spent weeks on this, cracked the brief and presented it to the client.
The response was, 'has anyone else tested this approach yet?'
Thanks for a great comment
Posted by: mark phillips | Tuesday, November 09, 2010 at 11:14 AM
Totally agree about story telling "Stories are the creative conversion of life itself into a more powerful, clearer, more meaningful experience. They are the currency of human contact." - Robert McKee
As a Star Wars fan - the big question for me growing up was always why didn't Yoda just take on Darth Vader - nothing to do with him being 900 yrs old. Your post has just exlained it :O)
Posted by: Amanda | Tuesday, November 09, 2010 at 12:11 PM
Hi Amanda
Good point. I think it was because only Luke (or Leia) could turn Vader from the dark side and that was Yoda's ultimate goal.
Thanks for the comment and the quote.
Hope things are good.
Posted by: mark phillips | Tuesday, November 09, 2010 at 12:50 PM
Mark... Thank you. Great timing. I am a few hours from facing a large room of fundraisers at a conference. I'd lost sleep rehashing my increasingly dubious and stale introductory remarks. And then I read your post: the audience is the hero. Audience-centricity. Of course! And yet I'd missed that part all these years. Deeply appreciated intervention.
Posted by: Tom Ahern | Tuesday, November 09, 2010 at 12:54 PM
Hi Tom
I'm glad to be of help, but I'm not sure that I'd describe one of your presentations as stale.
It will be another cracker.
Posted by: mark phillips | Tuesday, November 09, 2010 at 01:03 PM